Privacy Policy

The objective of this Privacy Policy is to set out an accountable and transparent way, according to the manner in which Bitglobal collects and uses your Personal Information.

1. Collecting Personal Information

If you want to trade and use the Site, Bitglobal will collect your personal information, including but not limited to name, contact number, address for service, e-mail address and other valid information. Personal Information is collected in order to:

1.1. establish and maintain a responsible commercial relationship with you;

1.2. offer customer support and improve products and services;

1.3. inform you about the actions of your account;

1.4. identify, prevent and report the potential fraud risks or illegal actions;

1.5. provide information to you about new products and developments, including changes and enhancements of the Site;

1.6. collect and get feedback from you;

1.7. deliver products and services to you;

1.8. meet Bitglobal’s legal regulatory requirements.

The Site may use a browser feature called a “cookie” to collect information anonymously on Bitglobal. Cookie is small text file containing a unique number that identifies a customer’s browser type and version, IP address and access page. Cookies will help to improve the online experience of visitors. However, if you refuse to accept cookies, you may not be able to access the site or get some features available.

2. Consent

Consent is required for the collection, subsequent use or disclosure of Personal Information. The consent may vary in forms depending on the circumstance and the type of Personal Information obtained. In the case of Bitglobal, your agreement on the Terms of Service constitutes your consent to the Privacy Policy. Bitglobal may reach out to you for consent about further information obtained. If needed, your Personal Information may be collected, used or disclosed unwittingly by Bitglobal within the law.

3. Using Personal Information

Bitglobal is committed to protecting your privacy. Internally, only employees with business demand need to know your Personal Information, or who has other duty requires responsibly, are granted access to customers’ Personal Information. The Site’s systems and data are constantly reviewed to ensure offering you the best quality of service and security.
We must reserve the right to retain and share certain Personal Information in order to meet our regulatory requirements and further to our contractual agreements with partners and third parties.
Bitglobal uses IP addresses to analyze trends, administer the Site, track user movements, and gather broad demographic information for aggregate use. For system administration, troubleshooting purposes and detecting usage patterns, Bitglobal’s web servers automatically log standard access information including browser type, access times, URL requested, and referral URL/open mail. The information would not be shared with third parties, only to be used on the basis of necessity within the Site. Bitglobal reserves the right to block access for any user accessing the Site via a proxy service intending to conceal originating identity. This includes access via the Tor anonymity network.
Bitglobal reserves the right to share current and historical bids, market prices, opening and closing prices, high–low prices, trade prices, estimated and actual trade volumes, settlement prices and other aggregate data related to the Digital Tokens traded on the Site.

4. Protecting Your Personal Information

This Privacy Policy only applies to the information you provided to Bitglobal. Please be cautioned that if you disclose Personal Information to third parties or put out your personally sensitive data through the Internet, such as chat rooms, communities or other public online forums, it may be collected and used by other persons or companies. Any result caused by conditions above is irrelevant to Bitglobal.
Bitglobal does its best to protect and safeguard Personal Information. Do not share your Personal Information with others unless you clearly understand the purposes of their requests and the application modes of information. You should use a secure password and preferably always use two-factor authentication (2FA), as well as change the password regularly.